Social Listening
More details on Social Listening
Tools used : Reddit (r/design, r/UXDesign, r/graphic_design, r/Photoshop , r/Figma , r/AdobeIllustrator)
Keywords : organize/organization , crash , lost work , lost hours , duplicate/duplication , problem , help.
Timeline - 1 week : Gather and analyse data I captured the recurring mention of the keywords and arranged them into themes . I extracted quotes from the themes to illustrate pain-points
Limitations
These quotes are from proxy users rather than validated behaviours from direct users
Proxy User Quotes
